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Common Questions
How quickly will you respond to my enquiry?
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We respond to all enquiries within 1 hour during office hours (9 AM – 8 PM, Saturday to Thursday). For urgent requests, WhatsApp is the fastest option.
What payment methods do you accept?
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We accept bKash, Nagad, Rocket, and bank transfer. Cash payments are also accepted at our Sonaimuri office.
Can I book a flight for someone else?
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Yes, absolutely. Just provide us with the passenger's full name as it appears on their passport, date of birth, and passport number when you make your enquiry.
Do you offer group discounts for Umrah packages?
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Yes, we offer special pricing for groups of 5 or more pilgrims. Please contact us directly to discuss your group's requirements and we'll create a custom package for you.
Can you help with visa applications?
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Yes, we provide visa assistance for Saudi Arabia, UAE, Malaysia, Singapore, and other destinations. Contact us with your travel plans and we'll guide you through the process.